3 Ton Fixed Type Electric Wire Rope Hoist for Sale to Guatemala

Fixed type electric wire rope hoists are renowned for their stable load-bearing capacity, reliable lifting performance, and compact structure. Equipped with high-quality wire ropes and precision transmission components, they offer strong lifting force and smooth operation, making them ideal for fixed-point heavy-load handling in factories, workshops, warehouses, and other scenarios. With simple installation, low energy consumption, and long service life, they effectively enhance work efficiency while ensuring operational safety.

Case Background

This successful cooperation originated with a client from Guatemala. The customer obtained our contact information by visiting our company website:www.djcranes.com  and quickly sent an inquiry about a 3-ton fixed type electric wire rope hoist. The client planned to use the hoist equipment for lifting and transferring mechanical parts in their factory workshop, requiring a reliable and cost-effective solution that could meet their immediate production needs.

3 Ton Fixed Type Electric Wire Rope Hoist Specification

Lifting Capacity: 3 Ton

Lifting Height: 6 m

Voltage: 240V 60HZ 3Phase

3 Ton Fixed Type Electric Wire Rope Hoist Production

Client Needs and Cooperation Process

The client’s inquiry was clear and urgent, demanding a high-quality, on-time delivered electric hoist with competitive pricing and reliable after-sales support.

They fully trusted our company - no further questions or comparisons with other suppliers after receiving our product introduction, technical parameters and reasonable quotation.The inquiry-to-payment process was completed in just one day.

We prioritized the order upon payment, and sent installation drawings (key hole dimensions) for advance foundation preparation at once.

The client later requested a remote control for second-floor operation (better convenience & safety). We provided a high-quality wireless remote control at cost price (no extra profit) to meet their personalized needs.

Case Execution and After-Sales Support

After confirming all details, production accelerated with strict adherence to international quality standards; all electric wire rope hoist components rigorously tested, full test report issued pre-shipment.

Goods packed in fumigation-free plywood crates compliant with international export standards for long-distance safe transport.

Shipment to Guatemala took approx. 2 months; client faced hoist installation delays due to lack of professional technicians and difficulty understanding the bilingual operation manual.

Upon client’s help request, we promptly provided marked intuitive installation images and step-by-step hoist installation videos; our engineers offered 24/7 remote video guidance for installation steps, wiring, debugging and trial run guidance.

Client Feedback

After several hours of unremitting efforts, the 3-ton fixed electric wire rope hoist was successfully installed and operated normally. The customer expressed great satisfaction with the smooth operation of the hoist equipment and our timely and professional after-sales support, saying:"Your information was great, already connected, tomorrow will test, Thanks and regards"

Case Summary

This cooperation fully demonstrates that in international trade, in addition to high-quality products and reasonable prices, mutual trust and thoughtful service are the key to winning customers. The Guatemala customer's trust in us enabled the transaction to be completed quickly, while our commitment to customer-centric service—from providing drawings in a timely manner to adding remote controls at cost price, and from detailed installation guidance to patient remote support—has won the customer's full recognition.

Henan Dejun Industrial Co., Ltd. has always adhered to the principles of integrity, professionalism, and customer first. We are committed to providing customized, reliable heavy-load handling solutions for customers around the world, and will continue to improve our products and services to meet the diverse needs of global clients.

Installation Instructions for Fixed Type Electric Wire Rope Hoists

Pre-Installation Prep

①Inspect packaging for damage; verify all components complete/ intact per packing list.

②Ensure installation foundation is flat, firm, non-deformed and bears hoist + max lifting load.

Electrical Connection

①Confirm power voltage/ frequency/ phase matches hoist rated parameters; test cable insulation with insulation tester before wiring.

②Connect power cable to electrical box per manual wiring diagram; ensure correct, firm connections (no looseness/ wrong wiring).

Test Run & Adjustment

①No-load test: Power on, operate lift/lower via pendant/ remote; check smooth operation of lifting/ control system and effective emergency stop.

②Load test: Hang 100% rated load, lift 1-2m and hold 5-10mins; check for abnormal noise/vibration/temperature rise; verify overload limiter function.

Safety Precautions

①Keep hands/ clothing clear of wire rope, hook and transmission parts during installation/ operation to avoid pinching/ entanglement.

②No overloading; do not lift people or flammable/ explosive/ corrosive materials without special protection.

③Regularly inspect wire rope, hook, bolts for wear/ corrosion/ loosening; replace damaged parts promptly.

④Press emergency stop and cut off power for abnormal operation; contact after-sales team for handling.

If you have any needs for electric wire rope hoists or other heavy-load handling equipment, please feel free to contact us. Henan Dejun Industrial Co., Ltd. will provide you with the most suitable lifting solutions and thoughtful services!